Jamb Caps ‘You are not eligible to use this service’? Solution

Jamb Caps ‘You are not eligible to use this service’: I tried checking my Jamb Admission Status on Jamb Portal but I keeping receiving this response “You are not eligible to use this service” How can I fix this?.

In this article I will take out time to explain the causes of this feedback error you are getting from Jamb with effective solutions. keep reading diligently for details…

Jamb Admission Status Checking Portal
Jamb Admission Status Checking Portal

For sometime now, I have been receiving questions from concerned students about the error message they get each time they try to check/Confirm their Admission Status or access Jamb CAPs (CAPs is an Acronym for: Central Admission Processing System) via their Jamb profile, if you find yourself among these category of students then welcome to the solution ground. lol.

Read Also: Difference Between Jamb And School Cut Off Mark 2020/2021

In Today’s Episode of my Admission guide Series, I will highlight possible causes with effective solution to the ‘you are not eligible to use this service‘ problem. I would recommend you take a glass of water as you ride along.

Before we continue, let me be sure we understand what Jamb Caps Is all about and why you need it.

What Is Jamb Caps?

Jamb Caps Login Portal
Jamb Caps (Caps.jamb.gov.ng)
Caps is an acronym for Central Admission Processing system, this system was first set up by Jamb In 2017 to serve as an housing environment for all admission processing.
This system tries to ensure transparency of admission, credibility and quality control. It is from this portal you are able to Check, Accept or even Reject admission offered to you from various institutions.
Caps Introduces some innovative ways to ensure operational efficiency, before the introduction of Jamb Caps, we see cases where a student can be granted multiple admission from different schools, thereby filling the spots of other students, but the Central admission processing system helps to curb this.
Haven Understood what Jamb Caps is all about, I will now show you possible causes of the “you are not eligible to use this service” error and how to resolve/combact it. Enjoy 😎

Jamb Caps ‘You are not eligible to use this service’

Jamb Caps 'you are not eligible to use this service'
Jamb Caps ‘You are not eligible to use this service’
Most student thinks it is the end of the world once they receive this feedback error and they are like all hope is lost, but that is not really the case, for you being able to Login in to your Jamb caps portal is enough reason for you to be eligible to use this service, but if this is true why did you still get this error message.

Causes of ‘not eligible to use this service’ on Jamb Caps

You will only receive this message when trying to check your admission Status or access Jamb Caps if you fall victim of any of the under-listed…
  1. You selected the wrong Year in jamb
  2. You filled in your wrong Jamb registration Number
  3. You did not register for Jamb for the Intended year
So, if you must stop receiving this error message you must make sure the above details are correct

How To Fix ‘not eligible to use this service’ on Jamb Caps

Now that we know the causes i guess it will be easy to fix right?, well, to fix this make sure you…
  1. Enter the correct UTME year (In this case will be2020 Unified Tertiary Matriculation Examination (UTME))
  2. Recheck your Jamb registration Number and this time ensure it corresponds with what you have on your Jamb Registration slip
  3. Make sure the year you are checking for is the year you registered for (this is very important).
Cheers!, now click on the ‘Access Jamb Caps button‘ Tada, solved right?

Check this out: List Of Schools (Universities and Polytechnics) That Don’t Write Post UTME Exam 2010/2022

This will be all for now, I understand you may have a question or two to ask, feel free to drop them using the comment box below!


Ensure to share this with friends on FacebookWhatsapp, or any other social media network you can connect them with…

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Hey there, Am Gabriel, a Pharmacist in view and the brain behind this blog (Diligent Learners). Feel free to contact me using any of the Contact options HERE
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4 thoughts on “Jamb Caps ‘You are not eligible to use this service’? Solution”

  1. I wrote my examination year which is 2020 nd the reg number correctly but it keeps telling me not eligible to use this service

  2. But sir, if i change the year from 2019 to 2020, and (click on Access my Caps).. it doesn’t even respond again like i am not even clicking..

  3. Wow that was unusual. I just wrote an extremely long comment but after I clicked submit my comment didn’t appear.

    Grrrr… well I’m not writing all that over again. Anyway,
    just wanted to say fantastic blog!


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